@everyone re: the update above 📢

So what will happen to my existing projects on November 8?

  • ** WhatsApp: **The existing WhatsApp integration will remain live and changes can still be pushed. Looking ahead, for customers using this WhatsApp integration, we recommend instead utilizing our Dialog API or a [community-built integration](https://www.voiceflow.com/showcase) to launch to WhatsApp. You can find more information and our advanced integration documentation [here](https://developer.voiceflow.com/docs/advanced-whatsapp).
  • ** Twilio SMS:** The existing Twilio SMS project types will still be published and remain functional. Looking ahead, for customers using the existing Twilio SMS integration, we recommend instead utilizing our [Dialog API](https://developer.voiceflow.com/docs/custom-channel-api).
  • ** Microsoft Teams: **Microsoft Teams projects will experience a break in functionality. We recommend utilizing our [Dialog API](https://developer.voiceflow.com/docs/custom-channel-api) to integrate.
Looking for a custom channel integration?
The good news is that we have countless options for custom channel integrations moving forward.

  • ** Build your own integration: **jump into our [developer documentation](https://developer.voiceflow.com/docs) to get started and join our #🔌┃developer-chat channel to connect with our community of agent builders.
  • **Use a community-built integration:** check out our [developer showcase](https://www.voiceflow.com/showcase) for community-built integrations, including WhatsApp, Calendly, custom interfaces and more.
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