So what will happen to my existing projects on November 8?
- WhatsApp: The existing WhatsApp integration will remain live and changes can still be pushed. Looking ahead, for customers using this WhatsApp integration, we recommend instead utilizing our Dialog API or a community-built integration to launch to WhatsApp. You can find more information and our advanced integration documentation here.
- Twilio SMS: The existing Twilio SMS project types will still be published and remain functional. Looking ahead, for customers using the existing Twilio SMS integration, we recommend instead utilizing our Dialog API.
- Microsoft Teams: Microsoft Teams projects will experience a break in functionality. We recommend utilizing our Dialog API to integrate.
Looking for a custom channel integration?
The good news is that we have countless options for custom channel integrations moving forward.
- Build your own integration: jump into our developer documentation to get started and join our #
- Use a community-built integration: check out our developer showcase for community-built integrations, including WhatsApp, Calendly, custom interfaces and more.
