Bbroad-salmon
I need help with the widget that I want to deploy on shopify
Hello, their voiceflow team. I have a very serious issue that I want to discuss and find a solution for that as soon as possible. There are two problems.
1: Deploying the chat widget code on Shopify doesn't work directly. We need to remove a specific CSS property to make it appear on the Shopify store. By default the property on CSS Display is None(Display: none;) for this we can easily remove it to inline-block or block so it could be solved.
2: This second cause may be for others as well. But in my case, I find it specific so when the chatbot is deployed the responses are abandoned. Like sometimes it works and sometimes it doesn't respond 1 or 2 times after that it just does nothing. I checked it and seems like it responds to the messages but it doesn't really show up on the Shopify store chatbot widget.
The solution for these two problems is needed really urgently as going through every possible solution we came to our last stop which is the voiceflow team. So, please!
I hope this helps or if you need a video of what is happening then let me know thanks
@NiKo | Voiceflow @Builder @KimLooo @Daniel @W. Williams (SFT)
1: Deploying the chat widget code on Shopify doesn't work directly. We need to remove a specific CSS property to make it appear on the Shopify store. By default the property on CSS Display is None(Display: none;) for this we can easily remove it to inline-block or block so it could be solved.
2: This second cause may be for others as well. But in my case, I find it specific so when the chatbot is deployed the responses are abandoned. Like sometimes it works and sometimes it doesn't respond 1 or 2 times after that it just does nothing. I checked it and seems like it responds to the messages but it doesn't really show up on the Shopify store chatbot widget.
The solution for these two problems is needed really urgently as going through every possible solution we came to our last stop which is the voiceflow team. So, please!
I hope this helps or if you need a video of what is happening then let me know thanks
@NiKo | Voiceflow @Builder @KimLooo @Daniel @W. Williams (SFT)
