Pprimary-violet
Capture the last inquiry of the user
Hello everyone. I am building a solution to integrate with WhatsApp so my first step is a capture response but sometimes the user send messages one after the other in different rows as the whatsapp picture below.
• What am I looking to achieve?
I would like to capture the last inquiry of the user. It could be a simple "Hello" or a "question", both works for the next steps.
• What the issue is?
When the user send more than one message in different rows, I can only capture the first inquiry. The real inquiry could be the last message sent, as in the example below.
• Solutions that you've already tried
I have tried to add the choice step with the no reply feature but I have not figured out how to add a capture step in case the user send another inquiry after a few seconds, wait a few seconds (delay: In case the user send another message) and then continue with the next steps.
Thank you in advance for your support.
• What am I looking to achieve?
I would like to capture the last inquiry of the user. It could be a simple "Hello" or a "question", both works for the next steps.
• What the issue is?
When the user send more than one message in different rows, I can only capture the first inquiry. The real inquiry could be the last message sent, as in the example below.
• Solutions that you've already tried
I have tried to add the choice step with the no reply feature but I have not figured out how to add a capture step in case the user send another inquiry after a few seconds, wait a few seconds (delay: In case the user send another message) and then continue with the next steps.
Thank you in advance for your support.
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