fair-rose•2y ago
KB Tags & Upload Errors
For some reason, even as I followed the video and template: https://youtu.be/hYjuZ2qnk2Y?si=HJxem0nVcQTsRHJh
but it doesn't work. This used to work for me where I would just have to enter the API key and it would work. Now it always goes straight to not having an answer. Anyone have a solution?
2 Replies
fair-roseOP•2y ago
Looks like an authorization issue based on the response.
Are you using the right API Key?
Regarding the second error, it seems that the tag hasn't been created yet.
You want to create the needed tags with the KB Tags API:
https://developer.voiceflow.com/reference/post_v3alpha-knowledge-base-tags
Voiceflow
Create KB tag
Create tags that can be attached to Knowledge Base documents to filter and organize them (improving query response accuracy).