eastern-cyan
eastern-cyan2y ago

Unexpected Intent Re-triggering in Flow - Context Variable Check Issue

Hi there, I'm encountering an issue where buy property is being re-triggered within its active flow, despite setting a context variable buy_property_is_active to true upon initial trigger. I've implemented a check at the start of buy_property to route the conversation based on this variable, aiming to skip repetitive questions. However, the intent seems to be matching and executing from the start regardless of the variable check. I've verified the variable setting and routing logic, and tested the flow for different scenarios, but the problem persists. Any insights or assistance on preventing this intent from re-triggering unexpectedly would be greatly appreciated!
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2 Replies
W. Williams (SFT)
Just set the intent to local instead of global within the capture step within that flow. You can find that setting within the Capture step settings.
eastern-cyan
eastern-cyanOP2y ago
I set it to local but I am still getting the same error

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