awake-maroonA
Voiceflow Partners3y ago
4 replies
awake-maroon

Perpetual chatbot knowledge base

i need help with developing my assistant.
There is a part in which i want to answer user questions using knowledge base. With the knowledge base, i give the knowledge base a query to look for and then it generates a response, however i want to acheive a perpetual chatbot ux, without asking the user "do you need any more help".
Similar to how gpt functions work, i want the gpt to know that if the user says "hello" it shouldnt look in the knowledge base but if the user asks for a specific question it should do so


i dont want to make an intent for every possible user interaction, i want to make a conversational assistant.
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