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Voiceflow Partners•3y ago•
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answering follow up questions, as long as the user stays in the intent

hi guys, so i have a question:

i want the chatbot to answer the questions as long as it is staying in the intent so for example
the chatbot wants to know "when does the library open" --> intent is about opening hours, "and the cafe" --> question is still about the opening hours and since there was no new intent detected, the chatbot stays in the same intent and should know the questions is about the opening hours so the chatbot answers correctly instead of saying sorry i didnt understand your questions ... since naturally yes "and the cafe" is no complete question, but since the chatbot knows its still about the intent, it should know what information the user wants ...

and then if the user asks "how big is the library" the chatbot knows a theres an intent about the size of the buildings now, so it goes to the specific intent and so on

that way i would save myself some precious tokens, since the memory step where the chatbot always looks at the conversation history/last responses/last utterances does consume a lot of tokens

i hope my question makes sense and i hope someone has a helpful answer maybe @Daniel 🥲
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# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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