Ddry-scarlet
Entity recognition
Hi all, I’ve been having some trouble with entity recognition. I’m building a large bot for an Orthodontic practice and have created a few different entities to be used in some intents.
An example is ‘Treatment_Type’ and one of the values is Invisalign, for which I have multiple synonyms.
Each time I test to see if the system picks up Invisalign as a treatment_type, it doesn’t work even though it’s typed exactly the same.
I’ve resorted to using conditions to check for certain words but this doesn’t seem like a sustainable solution.
I could be doing something wrong, so would def appreciate some guidance. I saw that Daniel mentioned using the Set AI step as a workaround but I’m not sure how to use that either so, again, would love some guidance.
Thanks!
An example is ‘Treatment_Type’ and one of the values is Invisalign, for which I have multiple synonyms.
Each time I test to see if the system picks up Invisalign as a treatment_type, it doesn’t work even though it’s typed exactly the same.
I’ve resorted to using conditions to check for certain words but this doesn’t seem like a sustainable solution.
I could be doing something wrong, so would def appreciate some guidance. I saw that Daniel mentioned using the Set AI step as a workaround but I’m not sure how to use that either so, again, would love some guidance.
Thanks!
