rare-sapphire•2y ago
The custom variables do not show up in the canvas anymore. Seems they are deleted.
The custom variables do not show up in the canvas anymore. Seems they are deleted. Therefore, the flows are not working as expected. Please check the attached images.
2 Replies
I'm sorry to hear that you're experiencing issues with custom variables not showing up on the canvas. This could be due to a few reasons.
Firstly, it's important to note that changes made on the canvas in the 'development' version update in real-time. If you've been making changes in this version, it's possible that the variables were accidentally removed.
If you're working on a live application, it's recommended to use the 'production' version. This version only updates when you explicitly press the Publish button on the canvas. This way, you can freely edit the diagram on the canvas without affecting the version that users see on your live application.
If you're certain that the variables were not manually removed, it could be a temporary glitch. In such cases, refreshing the page or logging out and back in can often resolve the issue.
Lastly, please ensure that your Canvas Visibility settings are correctly configured. You can change these settings under the settings icon located to the left of the Add Variant section in the Speak Step menu.
I hope this helps! If the issue persists, I recommend reaching out to the community members for further assistance.
Sources:
- Voiceflow Developer Documentation
- Voiceflow Developer Best Practices
rare-sapphireOP•2y ago
Hey, I signed out and signed in again and still the issue persists. Can you please look into it?