inland-turquoise•2y ago
Chatbot doesn't show
Hello people, I wonder if you can help me please. I have embedded the JavaScript code into this page:
https://mrinappropriate.co.uk/pages/miss-inappropriate
You can see if it you view the source and search for 'voiceflow'.
But the chatbox bubble doesn't appear.
Does anyone have an idea why?
I have tried using the JavaScript for OAI-Widget and that works fine but I can't get the Voiceflow one to appear.
I have published it and it's enabled using the toggle switch in the top right.
Thank you so much!
2 Replies
Based on the information you've provided, it seems like you've followed the correct steps to embed the Voiceflow chat widget on your website. However, there could be a few reasons why the chat bubble isn't appearing.
Firstly, ensure that you've replaced 'YourProjectID' in the code snippet with your actual project ID. The project ID can be found in the URL of your project on the Voiceflow dashboard.
Secondly, check if you've correctly placed the code snippet in your website's source code. It should be placed before the closing </body> tag on each page where you want the assistant to appear.
Lastly, you might want to check if there are any conflicts with other scripts or styles on your page that could be preventing the Voiceflow widget from displaying correctly.
If you've checked all of these and the issue persists, it might be helpful to share your code snippet (with any sensitive information redacted) with the community for further assistance.
inland-turquoiseOP•2y ago
Thank you, I have done all of these things and as mentioend the code is visible on the page. Here it is anyway:
<script type="text/javascript">
(function(d, t) {
var v = d.createElement(t), s = d.getElementsByTagName(t)[0];
v.onload = function() {
window.voiceflow.chat.load({
verify: { projectID: '65d8cb8ace9da8229d9a5ed1' },
url: 'https://general-runtime.voiceflow.com',
versionID: 'production'
});
}
v.src = "https://cdn.voiceflow.com/widget/bundle.mjs"; v.type = "text/javascript"; s.parentNode.insertBefore(v, s);
})(document, 'script');
</script>
Thanks all but I fixed by just using VoiceGlow, thank you!