xenial-black•2y ago
Voiceflow to Whatsapp
I have successfulyl connected the chatbot to Whatsapp following this: https://github.com/voiceflow/example-integration-whatsapp
Though i noticed the following happening which i dont understand why so i hope someone can explain:
- The bot does not show all the buttons on whatsapp. For example i come to a part of the flow where there should be 5 buttons but it only shows 3 ( when testing it online it shows all 5). Why is that?
- When the bot reaches a capture response block and i respond, for somereason it does not continue with the flow. I will need to text it again and then it react and moves down in the flow.
- When i close replit the bot stops responding, why is that? do i need to have subscription and deploy it for me to have the bot running even when i close replit.
4 Replies
Based on the issues you're experiencing, here are some possible explanations:
1. WhatsApp has a limit on the number of buttons that can be displayed in a single message. According to the WhatsApp Business API documentation, a maximum of 3 buttons can be displayed at a time. This is likely why you're only seeing 3 buttons instead of 5.
2. The issue with the capture response block might be related to how the bot is handling user input. It's possible that the bot is not correctly recognizing or processing the user's response, causing it to stall. You might need to check your bot's code to ensure it's correctly handling user input and advancing the conversation flow as expected.
3. As for the bot stopping when you close Replit, this is because Replit is an online IDE that runs your code in the cloud. When you close Replit, your code stops running. To keep your bot running continuously, you would need to host it on a server or a cloud platform that can run your code 24/7.
For more detailed information, you can refer to the Voiceflow documentation and the community members who have experience with these specific issues. They might be able to provide more insights or solutions.
Sources:
- Voiceflow WhatsApp Integration Guide
- Voiceflow Telegram Integration Guide
- Voiceflow GitHub Repository
xenial-blackOP•2y ago
Which platform would you suggest for point number 3?
I’m using AWS Lightsail on my end but there’s a lots of options available. You might want to check for VPS (virtual private server) that covers your needs and pricing.
xenial-blackOP•2y ago
and what do you exactly need to do there? do i need to turn replit on there and keep it on?
or do i need to copy the chatbot code snippet and insert it somewhere on the AWS lighsail?
do you have any video that could explain all of this, this is my first time
@NiKo | Voiceflow