flat-fuchsia•2y ago
Can I Stay In The Same Tab When Clicking A Button On Chat Bubble
Hello,
I'm trying to stay in the same tab when I click a button on the chat bubble is there a way to stay in the same tab?
3 Replies
In Voiceflow, the behavior of buttons in the chat bubble is pre-defined and currently, there isn't a built-in feature to modify this behavior. The buttons are designed to facilitate user interaction within the chat interface, and their functionality is tied to the flow of the conversation rather than the control of the user interface or browser behavior.
However, you can customize the appearance of your buttons in the Prototype and Test Tool. You can choose between two layout options: 'Stacked' which displays your buttons vertically, left-aligned in the chat, or 'Carousel' which displays your buttons horizontally, allowing the user to scroll through them in the chat. These options can be found in the '...' menu, under 'Buttons Layout'.
Remember, any changes you make to your Assistant, such as adding intents or utterances, changing paths, adding new response content, will require you to publish a new version of your Assistant for it to appear in your Web Chat.
flat-fuchsiaOP•2y ago
So I cant modify the action?
You can but you will need to use a custom version of our react-chat for now.