absent-sapphire•2y ago
Create Facebook Pixel event for chatbot interaction
Hello, we would like to optimize the Facebook marketing for a real estate agent for whom we have built a chatbot. To do this, we would like to install a pixel on the website that records user interactions with the chatbot. Has anyone already had experience with this?
1 Reply
I'm sorry, but currently, Voiceflow does not support the creation of a Facebook Pixel event for chatbot interaction directly. However, you can manually implement this feature by using Facebook Pixel's custom events.
To do this, you would need to add custom JavaScript code to your website that triggers a Facebook Pixel event whenever a user interacts with your chatbot. This code would be separate from the Voiceflow chatbot code and would need to be added to your website's source code.
Please note that this requires a good understanding of JavaScript and the Facebook Pixel API. If you're not comfortable with coding, you might want to consider hiring a developer or seeking help from someone with technical expertise.
For more information on how to use Facebook Pixel custom events, you can refer to the Facebook Pixel Developer Documentation.
Remember, this is a workaround and not a built-in feature of Voiceflow. Therefore, Voiceflow cannot provide support or guarantee the functionality of this implementation.