like-gold•2y ago
integration shopify
Hi, I have a problem integrating the voiceflow wizard into my shopify shop. I do everything correctly: I publish the wizard, copy the integration code and place it before the </body> but when I view the website the widget does not appear. I use the Edge browser. Can someone help me?Thaaankss!
1 Reply
I understand you're having trouble integrating the Voiceflow widget into your Shopify shop. Here are a few steps and tips that might help resolve the issue:
- Ensure you have replaced 'PROJECT-ID' with your actual project ID in the integration code.
- If you're not hosting a CSS file, consider using a data URL to modify the CSS directly within the integration code.
- For embedding the widget, you can use an iframe to ensure it auto-opens and allows for customization of width and height. This might require some adjustments in the CSS to get the text bubble to stretch accordingly.
- It's important to place the integration code correctly before the
</body> tag in your Shopify shop's HTML.
If these steps don't resolve the issue, it might be beneficial to review the integration code for any errors or missing elements. Sometimes, browser compatibility issues might also affect the visibility of the widget, so testing on different browsers could help identify if the problem is specific to Edge.
For more detailed guidance on embedding and customizing the styling of the Voiceflow widget, you can visit:
- Embed & Customize Styling
- Customizing Web Chat guide