exotic-emerald
exotic-emerald2y ago

delay in update pushes

hi guys! i've made changes to the assistant on the voiceflow interface but the live assistant is still outdated. hitting the "publish" button and pushing it to production doesn't help. is there another manual way to to this/forced delay? thanks!
2 Replies
Tico | Voiceflow Assistant
If you've already hit the "Publish" button but your live assistant hasn't updated, it might be due to a delay in the propagation of changes. Here are a few key points to consider: - Every time you publish, a production version is created to save the state of your Assistant, allowing you to roll back to previous versions if needed. - After publishing a new version, please allow a few seconds for the confirmation notification 'Version successfully published' to appear. - The action of publishing will overwrite the existing production (live) version of your assistant but will not affect your drafts. - For changes to reflect immediately, ensure you've followed the publishing steps correctly, including naming and configuring the new version upon prompt. Remember, the "Publish" button is a one-click flow that includes the compilation and training steps for your live app to have the most recent diagram structure and NLU model. If after following these steps your assistant still doesn't update, it might be worth checking if there's a larger delay or issue on our end. For more detailed guidance on publishing and managing versions, you can visit our documentation on Publishing an Assistant and Production Versioning.
NiKo | Voiceflow
Also, as you're using the production version, be sure to pass the 'production' value for the versionID.

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