fair-rose
fair-rose2y ago

Unexpected responses that are not intentions

Hello everyone. I'm trying to build a sales agent based on SPIN Selling. The user goes through a flow of predefined messages and messages dynamically built with AI. I would like to know how you deal with unexpected responses in such a flow. I'm not talking about intentions; I'm talking about messages where the user might completely stray from the topic and ask a question or make a comment that has nothing to do with the previous message. How do you handle this type of situation without interrupting the flow? Thank you very much.
No description
0 Replies
No replies yetBe the first to reply to this messageJoin

Did you find this page helpful?