TTo solve the issue of not seeing chat transcripts on Voiceflow after integrating your chatbot from Voiceglow, it's important to ensure that the transcript recording feature is properly set up and utilized. Here's a brief overview of what you need to do:
For more detailed guidance, you can refer to the following resources:
- Use the API endpoint to create a transcript. This records the conversation between the user and your Voiceflow assistant. You'll need to provide the and corresponding to your Voiceflow project.
- The transcript includes fields for , , and , which accept any string value. These can be used to record additional metadata about the conversations.
For more detailed guidance, you can refer to the following resources:
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