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Voiceflow2y ago
2 replies
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Knowledge base Fallback- How to get back on the main flow?

Hey guys, I have a General question that I can't seem to find a good answer to.. When I use AI intents, and the bot can't figure out the answer from the given intents, but it CAN come up with an answer through it's knowledge base, it will give an answer, but at this point, we come off from the main flow.. Is there a way to get back on the main flow, after the bot gave an answer from it's knowledge base?
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