national-gold•2y ago
custom step
Can I integrate edgedb?
1 Reply
Yes, you can enhance your Voiceflow projects by incorporating Custom Actions. This feature is designed to extend the functionality of your assistant by allowing integration with third-party services and complex backend processes. Here's a brief overview of how Custom Actions can be utilized for such integrations:
- Define the function of the assistant step that requires integration with external services or complex processes.
- Outline all possible paths as a decision tree, which will be determined by the outcome of the function.
- Set up a default path for instances where you're working with a prototype. This enables you to simulate the process and logic pathways even before achieving full integration.
Custom Actions offer a flexible way to connect your Voiceflow assistant with a variety of services, facilitating complex scenarios that require more than simple backend processes.
For more detailed instructions on implementing Custom Actions in your Voiceflow projects, consider exploring the Custom Actions documentation.
This guidance is rooted in the versatility of Custom Actions as outlined in Voiceflow's documentation, ensuring that your assistant can interact with a wide range of services, including NLU platforms like Dialogflow or Rasa, and even for direct integrations with APIs for specific functionalities.