optimistic-gold•2y ago
Export Intents/utterances
Is there a way to export intents/utterances and import them into a new project?
2 Replies
Yes, Voiceflow supports the export and import of intents and utterances using a generic CSV format. This allows for easy data transfer between projects or for use with third-party or in-house Natural Language Understanding (NLU) systems. Here's a brief overview of the process:
- Exporting Intents/Utterances: You can manually export your NLU data as a CSV file. This can be done from the ‘Share’ menu on the design canvas or from the ‘Export’ menu in the NLU Manager. If no specific intents are selected, exporting will generate a ZIP file containing every intent in your NLU Model.
- Importing Intents/Utterances: You can import your data in two ways:
1. On Assistant Creation: When creating a new assistant, select the 'Design & Handoff' use case and the channel you're building for. If you choose Voiceflow as your NLU, an upload link for your CSV file will appear.
2. In your NLU Manager: Use the import function in the NLU Manager view to upload your CSV file. This method adds new intents, utterances, and entities without deleting existing ones, overwriting any with the same name.
- CSV Format: The CSV file for import/export should have a two-column structure without headers, where the first column is the Intent Name and the second column is the Utterance. Entities should be annotated within the utterance using curly braces
{} with the entity name in parentheses.
This functionality facilitates the management of intents and utterances across different projects or NLU platforms, enhancing the flexibility and efficiency of developing your Voiceflow assistants.optimistic-goldOP•2y ago
I cannot find the import function in the NLU Manager to import the csv file