correct-apricot•2y ago
Is data passed to variables stored in voiceflows servers?
I am wandering if voiceflow stores data passed to variables after the conversation has ended. For example if my bot asks for the username and stores it in a variable, is that username data stored even after the conversation has ended?
In context of the GDPR and personal data storing.
1 Reply
Voiceflow enables the creation and manipulation of variables within conversational experiences, allowing for the storage of data such as usernames. These variables can be utilized throughout the conversation for personalization, decision-making, and tracking user progress. Variables are a crucial component for creating dynamic conversational flows and personalizing interactions with users.
Key points regarding variables in Voiceflow:
- Variables are designed to store and manipulate data throughout the conversation.
- They can be created and set directly within the Voiceflow interface, facilitating a more streamlined design process.
- Variables play a significant role in personalizing conversations, making decisions within the flow, and tracking user progress.
For specific details on how Voiceflow handles variables, including their creation, modification, and usage within conversational flows, it's recommended to consult Voiceflow's official documentation or privacy policy directly. This will provide the most accurate and up-to-date information regarding data storage, privacy, and compliance, including any relevant details about GDPR and personal data storage.