ElasticE
Voiceflow Partners2y ago
3 replies
Elastic

Chatbot for a Dental Clinic

Hi all,
I just started mapping out the flow for a dental office. The good news is they have tops of pages that can be used in the Knownledge base. However, how do I go about including the appointment booking feature they have on every services page?
For most of their specialized services it seems the emails are going to separate emails, that would make sense as they also bring in specialists based on required dental work, and I'm assuming that person would get the calendar/booking request.
I was thinking of possible having one booking form with a dropdown for each specific service or maybe convince then to just take the requests and do the triage internally. The current form as a reCAPTCHA element as well.
Thoughts?
(screenshot of the current form they are using is attached)

Thanks!
Screen_Shot_2024-04-02_at_3.39.43_PM.png
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