xenial-black•2y ago
Whastapp doesn't update my voiceflow chatbot
Hi guys, I have updated my chatbot in voiceflow but whastapp doesn't update it and stays the same over and over again. I have tried removeing the webhook, write it down again, and other stuff and nothing seem to work. What can I do? I have used Voiceglow to connect it.
2 Replies
If your WhatsApp chatbot updates are not reflecting after making changes in Voiceflow, it's crucial to ensure that the integration process has been correctly followed and that your Voiceflow agent is properly deployed. Here are some steps you can take to troubleshoot and resolve the issue:
- Double-check that your Voiceflow agent is correctly updated and deployed. Any changes made in the design need to be deployed to take effect.
- Verify that the webhook for WhatsApp is correctly configured with the latest details from your Voiceflow project. Any discrepancy can cause updates not to be reflected.
- Ensure that your WhatsApp Business API and Voiceflow integration are correctly set up. This includes having the correct API keys and ensuring that the Dialog API is being correctly called.
- Consider revisiting the integration guide and code repository for any steps that might have been missed or need reconfiguration.
For detailed instructions and to ensure you're following the correct steps for integrating WhatsApp with Voiceflow, you can refer to our documentation and code examples:
- Advanced WhatsApp Integration Guide
- Example Integration WhatsApp on GitHub
These resources provide step-by-step instructions and code snippets that can help you ensure your integration is set up correctly.
xenial-blackOP•2y ago
Everything is set up properly because it anwers me. It just doesn't update the changes I have made