TIf your Voiceflow project is randomly stopping at the "Capture Intent" block, it might be due to a few reasons related to how the block is configured or how intents and user inputs are being handled. Here are some key points to consider:
For more detailed guidance, you might find these resources helpful:
- Ensure that the Capture step is correctly set up to capture the user's input or specific entities. Incorrect configuration might lead to unexpected behavior.
- Check the No Match/No Reply configurations within your Capture step. If the user's response doesn't match any defined intents or if there's no reply, the assistant might not proceed as expected.
- Review your Intent steps and their linked intents. If the assistant doesn't recognize the user's intent correctly, it might not move past the Capture Intent block.
- Consider the overall design of your conversation. Non-linear conversations and the ability to jump between topics or intents require careful planning and testing.
For more detailed guidance, you might find these resources helpful: