ambitious-aqua•2y ago
Knowledge Base Can't Preview PDF
I successfully uploaded a PDF, but the knowledge base can't recognize it. I have deleted and readded it. I have renamed it. I have tried uploading it as .txt and a .docx.
I have other PDFs on the same knowledge base that work just fine. Not sure what else to try
3 Replies
absent-sapphire•2y ago
@Mike Anthony duplicate the document and retry
ambitious-aquaOP•2y ago
This worked. Thank you so much!
absent-sapphire•2y ago
feel free to give me a shoutout in the shoutout channel if the helped
😏
and also feel free to @me if you need help with anything else