other-emerald•2y ago
Use Knowledge base and Ai model
Is there a way to use a sort of GPT approach when dealing with Ai in Voiceflow?
I want it to act like a conversational Ai with the ability to remember previous questions. But I also want it to have access to the Knowledge base for obvious reasons.
I know their is an external way of doing this, But I lost the template, and cant find it again.
Please let me know
7 Replies
The quick answer is YES.
The longer answer would depend on what you are trying to do.
Can you be a bit more specific?
other-emeraldOP•2y ago
Thank you @W. Williams (SFT) I'm trying to create a normal chatbot with integrations, intent, and other things. but I want to be able to use the Ai answering model while still having access to the knowledge base. because as far as I know the only way to use the knowledge base is by using the knowledge base mode. but then it only answers questions from the knowledge base and nothing else, it also doesnt remember chat history if im not wrong.
I'm looking for something like an OpenAi GPT agent. that its a mixture of both. it has a knowledge base but its still a conversational Ai that has a memory
you can do this but it is tricky.
I am happy to share a few ways to do this
rival-black•2y ago
Hi @Talani Have you found a solution? I have the same issue. E.g. I need my chatbot not just searching in the KB, but also being able to create something new (I mean content in my case) based on the data from the KB. But whatever I put in the instructions prompt, my AI Knowledge Base response works only in a Q&A way, refusing doing something with the data
dependent-tan•2y ago
You can use a setAI to query your knowledge base and apply the results to a variable (e.g. {kbAnswer}. Then use a ResponseAI block that has your prompt to describe the content you want. The prompt should refer to the variable you created in the first step,
e.g. "Using the information in {kbAnswer} write a product brochure....
other-emeraldOP•2y ago
@stevemott9 are you a developer? Do you have experience in other things?
dependent-tan•2y ago
@Talani I have produced some assistants but I wouldn't say I was a developer like some of the contributors here.