Is it possible that one widget only read certain knowledebases?
What are you looking to achieve: I want to have one widget, but have AI only read from specific Knowledgebase source (not all of them) based on the selected variable
What the issue is: Our company has two products. What we are looking for is this:
- Have one widget trained with knowlede for both product A and B
- User select product A or B
- Based on what user selected, just query knowledes for product A or B
Reason for this is that a lot of features in product A + B are named the same, but work differently. Meaning that we sometimes get incorrect answers due to bot fetching info from the wrong source.
Solutions that you've already tried: Told AI to only read KB that starts with "Product A" or "Product B"
Tag the category that your issue fits in: AI Steps, KB
What the issue is: Our company has two products. What we are looking for is this:
- Have one widget trained with knowlede for both product A and B
- User select product A or B
- Based on what user selected, just query knowledes for product A or B
Reason for this is that a lot of features in product A + B are named the same, but work differently. Meaning that we sometimes get incorrect answers due to bot fetching info from the wrong source.
Solutions that you've already tried: Told AI to only read KB that starts with "Product A" or "Product B"
Tag the category that your issue fits in: AI Steps, KB
