absent-sapphire•17mo ago
I need help
Hello. I use VoiceFlow to create my own Whatsapp bot. I have a question, is there any way to make a reminder function for the user? For example, write. "Hi, do you want to sign up this week?"
We have discounts on..." And all that sort of thing this month. Regardless of the user. Mailing
3 Replies
Yes, you can create a reminder function for your WhatsApp bot using Voiceflow. However, it's important to note that this will require some advanced setup and understanding of both the Voiceflow platform and the WhatsApp Business API.
In Voiceflow, you can create a conversational flow that includes a reminder or notification feature. This can be done by setting up a specific intent or command that triggers the reminder. For example, you can set up an intent that triggers when the user says something like "Remind me to sign up this week."
Once this intent is triggered, you can then use the API Step in Voiceflow to send a POST request to the WhatsApp Business API. This request would include the message you want to send as a reminder.
However, it's important to note that the WhatsApp Business API does not support unsolicited messages or broadcasts to users who have not interacted with your bot in the past 24 hours. This is to prevent spam and ensure that users only receive messages that they have opted into.
Therefore, if you want to send reminders or promotional messages to your users, you will need to ensure that they have interacted with your bot in the past 24 hours. Alternatively, you can use a WhatsApp Business API feature called "Message Templates" to send notifications to users outside of the 24-hour window. These templates must be pre-approved by WhatsApp and can only be used for specific use cases, such as appointment reminders or delivery updates.
In conclusion, while it is possible to create a reminder function for your WhatsApp bot using Voiceflow, it requires a good understanding of both platforms and adherence to WhatsApp's messaging policies. I recommend checking out the Voiceflow documentation and the WhatsApp Business API documentation for more detailed information.
absent-sapphireOP•17mo ago
Thank You
fascinating-indigo•17mo ago
Navigating through Meta’s rules and conditions is a vocation in itself. There should be a dedicated section on here for WhatsApp bots!