Disable Carousel Buttons

Hi guys,Is there a way to disable all buttons in a carousel after the user has passed that step in the conversation?

JJack Mkimbo Hi guys,Is there a way to disable all buttons in a carousel after the user has p...

Tico | Voiceflow Assistant•4/22/24, 1:01 PM

In Voiceflow, once a user has interacted with a carousel and moved past that step in the conversation, the carousel buttons remain active. This means that the user can return to the carousel at any point during their session and make another selection. This is a feature designed to ensure important information like disclaimers or privacy policies is always accessible to users.

However, there is currently no built-in feature in Voiceflow to disable all buttons in a carousel after the user has passed that step in the conversation. This is because carousels are designed to be persistent and accessible throughout the user's session.

If you want to limit the user's ability to interact with the carousel after they've made a selection, you might consider designing your conversation flow in a way that guides the user away from the carousel after they've made their selection. For example, you could direct the user to a different part of the conversation flow that doesn't include the carousel.

Remember, the design of your conversation flow plays a crucial role in managing user interactions. So, while there isn't a direct way to disable carousel buttons, you can achieve a similar effect by carefully designing your conversation flow.

W. Williams (SFT)•4/23/24, 5:23 AM

Nope

Mmoderate-tomato Nope

sour-pinkOP•4/23/24, 7:56 AM

Thanks. I found a solution.

Ssour-pink Thanks. I found a solution.

dual-salmon•4/23/24, 1:03 PM

Would you mind sharing it?