Need help with bot response
Hi, I'm making an onboarding chatbot and I'm using "Claude 3 - Haiku" for the knowledge base.
I have a problem and I can't solve it. When it answers, the AI will suggest a question that the user could ask, and sometimes the AI even suggests a question and answers the question in the same message.
Please note that I use the Knowledge Base data source and not AI. And that the prompt is present in the Knowledge Base and nowhere else.
I found this message on Reddit from someone who is experiencing a similar problem, but without using Voiceflow. Perhaps it can help you understand the problem.
https://www.reddit.com/r/ClaudeAI/comments/16twi8z/why_does_claude_sometimes_follow_up_his_response/
Do you know how to solve this problem? At first I thought it was a prompt problem, but after checking everything I can't find the cause.
I have a problem and I can't solve it. When it answers, the AI will suggest a question that the user could ask, and sometimes the AI even suggests a question and answers the question in the same message.
Please note that I use the Knowledge Base data source and not AI. And that the prompt is present in the Knowledge Base and nowhere else.
I found this message on Reddit from someone who is experiencing a similar problem, but without using Voiceflow. Perhaps it can help you understand the problem.
https://www.reddit.com/r/ClaudeAI/comments/16twi8z/why_does_claude_sometimes_follow_up_his_response/
Do you know how to solve this problem? At first I thought it was a prompt problem, but after checking everything I can't find the cause.
