Brandersnatcher
Brandersnatcher17mo ago

Blurry uI

Using Arc Browser, the sidebar is blurry as of today. It appears to be crisp at 90% zoom, but anything else appears as I showed in the screenshot.
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2 Replies
Tico | Voiceflow Assistant
The blurriness you're experiencing on the Voiceflow UI might be due to your browser's zoom settings. Voiceflow's UI is optimized for a 100% zoom level on your browser. If you have zoomed in or out (90% as you mentioned), it might cause some elements to appear blurry. Here's how you can reset your zoom level: 1. Open your browser settings. The location of this will vary depending on the browser you're using, but it's typically found in the top right corner of the browser window. 2. Look for a setting called "Zoom" or something similar. This is usually located under the "Appearance" or "Display" settings. 3. Reset the zoom level to 100%. If resetting the zoom level doesn't solve the issue, you might want to try a hard refresh of your browser. On a Mac, you can do this by pressing (CMD - SHIFT - R) simultaneously. This will clear your browser's cache and could potentially resolve any loading or display issues. Additionally, Voiceflow provides an option to Hide/Show UI to toggle the Topics & Flows navigation bar. This can give you a more focused Canvas experience and might help with the blurriness. You can find this option in the shortcuts menu, which is accessed by right-clicking a blank area on your Canvas. Lastly, please ensure that you're using a supported browser. Voiceflow recommends using the latest versions of Google Chrome, Mozilla Firefox, or Microsoft Edge for the best experience. We no longer support Internet Explorer due to its outdated web standards and security practices. If you continue to experience issues, it might be a good idea to check if there are any known issues on Voiceflow's status page: https://trust.voiceflow.com/ For more detailed information about using the Canvas and its settings, you can refer to this Voiceflow documentation: https://www.voiceflow.com/docs/documentation-canvas-markup
Brandersnatcher
BrandersnatcherOP17mo ago
cmd shift r didn't work, reloading the site didn't work. But fully closing the tab and reopening fixed it. Odd.

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