dual-salmonD
Voiceflow2y ago
6 replies
dual-salmon

Do LLM models understand the meaning of "morning" "afternoon " etc. and how to create KB?

I created a KB with very few questions. One question is "what are your opening hours? with a time table like this: Monday from 13.00-20.00, Tuesday from 8.00 to 15.00 etc.

Genereally this works fine when I ask "Are you open on Tuesday" etc.

When I ask questions like "Are you open on Monday morning?" the answer is "Yes, we are open on Monday from 13.00 to 20.00."

This is partly correct and according to the FAQ, but at the same time incorrect since 13.00 is not Monday MORNING anymore.

Similar problem with questions like "do you offer evening appointments".

How do you handle time periods like morning. evening etc. in your KB? Do you have a separate FAQ where you define them?

Thank you?
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