Analytics for the chatbot

colossal-harlequin · 2024-04-29T09:40:39.146Z

I have made a simple chatbot basically a Q&A from the provided knowledge base nothing much to it. I tested the bot and it was able to always answer from the files I provided in the KB yet when I go to check the analytics, it says the all my queries got registered as a fallback even though the answers are 100% correct. please look at the image below for better understanding.

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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