conscious-sapphire•17mo ago
Export dialogs from telegram
I deployed vf bot in tg, but how can i get customer dialogs from it, because they are not showing up in vf transcripts.
1 Reply
To export dialogues from the Telegram bot you've deployed, you would need to implement a logging or storage system on the platform where your bot is hosted. Voiceflow does not automatically store or provide transcripts for interactions that occur on external platforms like Telegram.
Here's a basic example of how you could implement this in your bot code:
In this example, every time a message event is received, the bot logs the chat ID and the message text. You could replace the
console.log
with a function to store these details in a database or a file for later review.
Please note that this is a simple example and might not cover all your needs. Depending on your requirements, you might need to implement a more complex system to handle different types of messages, manage user sessions, etc.
Remember to respect user privacy and comply with all relevant data protection regulations when storing and handling user data.