Problems with intent classification and linking of knowledge base with AI model

spontaneous-moccasin · 2024-05-07T16:36:37.845Z

Hello, I'm just about to launch my voiceflow AI assistant for service requests and unfortunately I'm having a few small problems with the intent classification as well as with the linking of the knowledge base with the AI model. Could someone help me here? I would appreciate any help

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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Problems with intent classification and linking of knowledge base with AI model

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