genetic-orange•16mo ago
Restrict user message only allow buttons
I have attached the image
5 Replies
In Voiceflow, you can restrict user messages to only allow button responses. This is achieved by using the 'Buttons' step in your design interface. Buttons are simple, clickable selection elements that your chatbot or assistant can send to showcase different options. This allows your chat visitors to specify their needs without having to type anything.
To add buttons, you can follow these steps:
1. In your Voiceflow project, select the 'Buttons' step from the left-hand toolbar and drag it onto your canvas.
2. Once the 'Buttons' step is on your canvas, you can click on it to configure it.
3. In the configuration panel, you can add buttons by clicking on the 'Add Button' option.
4. For each button, you can define what happens when it's pressed. You can either use a 'Path' to link the button to another part of your flow, or 'Attach Intent' to match an intent when the button is pressed.
Remember, platforms like Alexa do not support buttons, so this step is not available on the canvas for Alexa projects.
In addition, you can customize the appearance of your buttons. You can set your buttons to appear in a 'Stacked' layout (displayed vertically and left-aligned in the chat) or a 'Carousel' layout (displayed horizontally with the user able to scroll through them in the chat). These layout options can be found in the 'Button Layout Options' in the preview menu.
Please note that while buttons can help guide the conversation and improve user experience, they also limit the scope of user inputs. If you want to allow more open-ended responses in the future, you might consider using other steps like 'Choice' or 'Capture'.
genetic-orangeOP•16mo ago
@Daniel
genetic-orangeOP•16mo ago
Like this
rare-sapphire•16mo ago
You could adapt the react-chat package yourself to make that possible 🙂
They have a open repository for it on github
genetic-orangeOP•16mo ago
okay
Thanks