other-emerald•16mo ago
Can the user attach a document?
Hello, I would like to create a chatbot where the user can attach some document and then I'll receive all the data + the document to my email. Is that possible? Thanks
2 Replies
Voiceflow does not directly support the feature to allow users to attach documents through the chatbot interface. The primary function of Voiceflow is to design and build conversational experiences, and it doesn't inherently handle file uploads from users.
However, depending on the platform where you deploy your chatbot, you might be able to implement this feature. For instance, if you're deploying your bot on a website, you could potentially use web development techniques to create a file upload feature and then integrate that with your chatbot.
As for receiving the data and the document via email, you would need to use an external service or API to send emails. Voiceflow itself does not have built-in email sending capabilities. You could use services like SendGrid, Mailgun, or even SMTP protocols to send emails from your application.
Remember, these solutions would require additional coding and are not directly provided by Voiceflow. They would also depend on the platform where you're deploying your bot and the capabilities of that platform.
You can do this via voiceflow extensions (public beta), but you’ll need to code the back end for the uploader.