injured-turquoiseI
Voiceflow2y ago
3 replies
injured-turquoise

Is there a way to connect a question to the knowledge base?

I've input a lot of information in the knowledge base for a specific topic, but it seems like it can not understand it and connect it to the questions.

For example we have 29 voyages, and each voyage has it's own log. I've input a document for each of the voyages, plus a document detailing the number of voyages as well. But when I ask about voyages the answers are not correct and it doesn't reference this specific documents.

Is there a way to connect an intent to a specific document in the knowledge base?
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