adverse-sapphire•16mo ago
Is there a way to connect a question to the knowledge base?
I've input a lot of information in the knowledge base for a specific topic, but it seems like it can not understand it and connect it to the questions.
For example we have 29 voyages, and each voyage has it's own log. I've input a document for each of the voyages, plus a document detailing the number of voyages as well. But when I ask about voyages the answers are not correct and it doesn't reference this specific documents.
Is there a way to connect an intent to a specific document in the knowledge base?
3 Replies
To ensure your questions are correctly answered using the information in your Knowledge Base, follow these steps:
1. Upload Documents: Make sure all relevant documents are uploaded to the Knowledge Base. This includes individual logs for each voyage and a summary document detailing the number of voyages.
2. Add Data Sources: Navigate to the Knowledge Base tab in the Content section of your dashboard. Click on 'Add Data Source' and select the type of data source that aligns with your documents (e.g., PDF, Docx, Plain text).
3. Set Refresh Rates: After adding your data sources, set appropriate refresh rates to ensure your information is up-to-date. Options include Never, Daily, etc.
4. Customize Settings: Use the KB Settings modal to adjust settings such as Model, Temperature, Max Tokens, Instructions, System, and Chunk Limit. These settings help tailor the AI responses to your specific needs, prioritizing speed, accuracy, and conciseness.
5. Preview and Test: Use the 'Preview' button in the Knowledge Base CMS interface to simulate real-world interactions. Enter questions that users might ask and review the AI's responses. Check the 'Sources' section to verify that the correct documents are being referenced.
6. Refine and Iterate: Based on the preview results, you may need to adjust your data sources, tweak AI model settings, or refine the information in your Knowledge Base to improve the accuracy and quality of responses.
By following these steps, you can ensure that your Knowledge Base is effectively connected to the questions being asked, and the AI can provide accurate and relevant answers based on the documents you have uploaded.
adverse-sapphireOP•16mo ago
I've followed the steps and it still doesn't work
this is tough. Have you looked in the KB and done a test? Look at the chunks and you will see what data is being returned.