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Voiceflow Partners•2y ago
ordinary-sapphire

Alexa through Dialog Manager API & Capture Step

In the Voiceflow dev docs, you link to this tutorial for a custom integration through the Dialog Manager API: https://xavidop.me/alexa/2023-11-21-voiceflow-alexa/ The example code serves as a base to get started.

The main issue is the Voiceflow Capture step, which is most relevant for using Voiceflow with LLMs.

The tutorial suggests using the "search query" slot type in ASK. However, this only works with a carrier phrase (like "search for" or "find out"). So, it's not possible to get the full utterance of the user, or to have an intent that is always triggered to properly forward the user request to Voiceflow.

When Voiceflow still had direct integration of Alexa, this scenario did seem to work. So there must have been a trick / method used.
Alexa is one of the major voice-interaction platforms, so I think getting this to work would be beneficial.

Can you share if there is a way to still get this done, using the capture step together with Alexa?
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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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