Wwispy-yellow
How to trigger an intent flow from an external server with Whatsapp
Hello,
We are struggling to implement the following use case with Voiceflow through whatsapp:
We are developing a budgetting app that gives recomendations to users through a chatbot (via whatsapp), and we are using voiceflow.
We have made several intent flows on voiceflow and have connected voiceflow with whatsapp to interact with our users.
Whenever something new comes up like a new expense, a new budget, or anything new, we would like to be able to start a conversation with our user by just sending them a message to make them aware of the news. For example, we would like to be able to send a message daily to communicate their daily budget.
We haven't found a way to trigger a conversation directly from an external server, as it seems like it always has to come from the user. And the only endpoint that could work according to us is the launch request in /interact but I did not find much documentation about it and I don't really know how to use it.
Could someone please help?
We are struggling to implement the following use case with Voiceflow through whatsapp:
We are developing a budgetting app that gives recomendations to users through a chatbot (via whatsapp), and we are using voiceflow.
We have made several intent flows on voiceflow and have connected voiceflow with whatsapp to interact with our users.
Whenever something new comes up like a new expense, a new budget, or anything new, we would like to be able to start a conversation with our user by just sending them a message to make them aware of the news. For example, we would like to be able to send a message daily to communicate their daily budget.
We haven't found a way to trigger a conversation directly from an external server, as it seems like it always has to come from the user. And the only endpoint that could work according to us is the launch request in /interact but I did not find much documentation about it and I don't really know how to use it.
Could someone please help?
