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incredible-moccasinI
Voiceflow Partners•2y ago•
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incredible-moccasin

Voiceflow - PII, Security, GPDR...

Hello, we're going to land very big clients in a few and I'd like to be sure that everything is ok regarding data security.

In the project for one of our client, the chatbot might collect PII and I want to be sure and assure the client that no PII from their users are going to be accessible. Neither from us, nor Voiceflow, nor anybody.

Where does Voiceflow sits regarding PII, data security and everything?
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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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