jolly-crimson•16mo ago
I'm under Pro plan but do not see the "Share" option anymore?
I used to be able to Share my prototype with users, now I don't see this option anymore. Even when I'm under "Pro" plan?
Am I missing something?
5 Replies
If you are under the Pro plan and no longer see the "Share" option to share your prototype with users, there could be a few reasons for this issue:
1. UI Changes: Voiceflow may have updated its user interface, which could have moved or renamed the "Share" option. Check the top bar of your assistant's canvas for any new icons or buttons that might represent the sharing functionality.
2. Permissions: Ensure that you have the necessary permissions to share prototypes. Sometimes, changes in team settings or roles can affect what options are available to you.
3. Plan Verification: Double-check that your account is indeed on the Pro plan. Sometimes, there might be a billing issue or a plan downgrade that you are unaware of.
4. Browser Issues: Try clearing your browser cache or using a different browser to see if the issue persists. Sometimes, browser-related issues can cause certain UI elements to not display correctly.
If none of these solutions work, it might be a temporary issue or a bug. In such cases, waiting for a while and then checking again might help.
For more detailed information on sharing prototypes, you can refer to the following resources:
- Sharing a Prototype
- Using a Shared Prototype to Run User Testing
vicious-gold•16mo ago
Hm need to update tico
vicious-gold•16mo ago
We moved share to here
vicious-gold•16mo ago
changelog details here https://changelog.voiceflow.com/en
jolly-crimsonOP•16mo ago
thanks 👍