national-gold•15mo ago
checkbox/ multiple choice
Does anyone know how to create a checkbox where users can select multiple choices?
6 Replies
To implement a Knowledge Base in Voiceflow, you can follow these steps:
1. Navigate to the Knowledge Base Tab: This is located within the Content section of your dashboard. Here, you can access the tools necessary for adding new data sources.
2. Add a Data Source: Click the 'Add Data Source' button and select the type of data source that aligns with your requirements. Options include URL(s), Plain text, Sitemap, PDF, and Docx.
3. Set a Refresh Rate: Choose a refresh rate for your data source, such as 'Never', 'Daily', 'Weekly', or 'Monthly', based on how frequently you want the information to be updated.
4. Customize Your Knowledge Base: Through the KB Settings modal, you can adjust settings such as Model, Temperature, Max Tokens, Instructions, System, and Chunk Limit to tailor the generation of responses to your specific needs.
In terms of user interaction, there are different ways to capture user input in a conversational flow: buttons, choices, and captures.
- Buttons give users an easy way to respond to the chat assistant by clicking on a button instead of typing out a response.
- Choices consist of a range of written responses expected from the user. These freeform responses are always mapped to a user’s intention to complete a task or retrieve information.
- Captures are user input that do not directly influence the conversational flow or map to a user’s intention. They record information that is relevant to the conversation and store it in an entity that can be later used for data processing.
For more detailed information, you can refer to the Voiceflow documentation.
ambitious-aqua•15mo ago
This is not natively present in Voiceflow. What you can do is use Voiceglow or create an extension yourself
national-goldOP•15mo ago
Can I use VoiceGlow and VoiceFlow at the sametime? Or is it a different platform?
ambitious-aqua•15mo ago
Yeah, you can. Voiceglow is just an extension for Voiceflow. https://voiceglow.org/
national-goldOP•15mo ago
Got it. I will try to find documentation about this
Thank you
unwilling-turquoise•15mo ago
this is what @randompenna meant by making your own extension.
someone asked a very similar question in #🆕┃feature-requests and this was my response:
I like utilizing the beta extensions for this kind of thing. it supports html forms and many other things inside your voiceflow chatbot. it does not require any external connection except for a js file with the extensions on your website domain.
i believe these extensions will be directly integrated into voiceflow in the future maybe even custom html.
it's a little complex to setup but from what i have seen it is very versatile (sometimes it struggles to render on mobile).
https://github.com/voiceflow-gallagan/vf-extensions-demo/tree/c7a5eda8116dc915f0b85cf9014baeefe92a22c5