living-lavenderL
Voiceflow2y ago
67 replies
living-lavender

Workflow fails to capture user input & hangs on api call

I have an workflow that is showing weird behavior.
Each node when tested individually works, but when I hit "Run" it hangs then fails.
Here's Copy Clone Link of the agent so you can test it and confirm my findings. https://creator.voiceflow.com/dashboard?import=6663343c00679aec89c3654a

When you hit "Run" a workflow calls an api, outputs text then captures user input. At this point, there is an api call next. But for some reason, the existence of this api node causes the capture user input block not to work; in addition, it'll hang then show an error (see attached)

Please help. I'm in contact with support, but they're currently unable to resolve my issue. It seems like a bug in Voiceflow.
mfGq68xXXEAAAAAElFTkSuQmCC.png
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