other-emerald•15mo ago
Displaying Links as Text (Text Mark Up)
When my chatbot provides a link to a page, instead of it displaying the full url, I want it to display the Page Name, with those words being hyperlinked to the page.
Is there a way to do this through the knowledge base, or do I have to do it through the Voiceflow console?
4 Replies
To display links as text (text markup) in your chatbot responses, you can use the Text Markup feature in Voiceflow. Here’s how you can do it:
Adding Text Markup
1. Access Text Mode: Click on Text mode in the assistant's top menu or use the keyboard shortcut
T.
2. Add Text: Click on the area of the canvas where you want to add text and type your desired text.
Modifying Text Markup
1. Edit Text: Click into the desired text field on the Canvas to modify your text markup with keyboard input. You can edit, re-format, or delete as needed.
2. Style Text: Use the options available in the Text Markup Editor on the right-hand side to style your text.
Adding Links to Text Markup
1. Select Text: Highlight the text you want to display as the hyperlink.
2. Add Link: Click the link icon in the Text Markup Editor or use the keyboard shortcut CMD/Ctrl + K.
3. Input Link: Enter your desired URL and hit enter.
This process allows you to display the page name as a hyperlink instead of showing the full URL.
For more detailed instructions, you can refer to the Voiceflow documentation.Absolutely. Prompt the llm to output all links using markdown.
other-emeraldOP•15mo ago
Thanks W. Williams.
I'm still having trouble getting it to work properly, and I can't tell if it is because of my prompt, or because of how I have structured my knowledge base within my word doc. What is the best resource to learn about structuring knoweldge documents so they are set up correctly?
You should store everything in markdown format. LLM love that format.