other-emerald
other-emerald15mo ago

Can anyone point me in the right direction for setting up intents?

No matter what I type in the preview, it does not classify to any intent. Even when I copy-paste exact utterances used when setting them up it still returns "None". Changing the intent classification settings has no effect. It's almost like my intents are not being used at all. What am I doing wrong?
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3 Replies
stormy-gold
stormy-gold15mo ago
Hi! Have you used these intents within any of your workflows (either by placing in a Trigger Step or Choice step, etc)? Unless they are currently being used (and trained) with your workflows in some sense, then you can't preview with them. Hope this helps! 😃
extended-salmon
extended-salmon15mo ago
It happen to me today as well, but yesterday it was working fine. Maybe is a voiceflow issue after the update?
genetic-orange
genetic-orange15mo ago
How many examples did you use?

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