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Live Agent Handoff HubSpot - Voiceflow Partners

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Voiceflow Partners•2y ago•

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generous-coffee

Live Agent Handoff HubSpot

Hello everyone,

Was anyone able to build a live agent handoff to HubSpot? I am struggling to find the correct APIs from HS and how to do it properly. Please help me.

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# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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