adverse-sapphire•15mo ago
Locked Agents
Can anyone tell me why some of my agents have a lock and some dont, i am on the pro plan
5 Replies
Here’s a breakdown of the roles and permissions in Voiceflow:
- Viewer: Can view, test, and comment on assistants. These are free unlimited seats on all plans.
- Editor: Can do all the functions of a Viewer, plus modify and edit the designs of assistants, access editors, and upload and export assistants.
- Admin: Can do all the functions of an Editor, plus manage workspace settings, payment, and assign other team members to the role of Admin.
- Billing: Can do all the functions of a Viewer, plus manage payment. These are free seats on all plans.
For more detailed information on roles and permissions, you can refer to the Managing Workspace & Team Members documentation.
correct-apricot•15mo ago
The pro plan changed to only include 20 agents a few months ago, but it wasn't enforced until the new billing system started. These are Branden's words, and you should also contact him or voiceflow support for this issue.
adverse-sapphireOP•15mo ago
Yes thank you, it would have been nice to have the ability to select the 20 you wanted to keep as oppose to just locking agents at random
@randompenna can I select the 20 agents I want to keep?
@randompenna @Brian check this guys https://discord.com/channels/1079548823610871889/1255737144924704839/1255830460144160810
adverse-sapphireOP•15mo ago
@Steve B. | IntelleSync.ai thank you