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Knowledge base has problems with misspelling
Hello!
A client of mine recently complained that the knowledge base AI has problems with typos. He will show me an example next week, but in my tests I also found it sometimes to be the case.
To be more specific:
I downloaded the FAQs of a gym from a website into a file. The language is German.
When I ask how much a trainig unit is, I get the correct answer from the KB.
But: When I switch two letters of the word "training unit" (German correct word: "Trainigsstunde", wrong version: "Trainigsstuned"), then I get no info. This is strange and shouldn't happen.
I also should say that it usually handles misspellings well, but sometimes surprisingly badly. Any ideas what I can do here? ChatGPT has no problems with handling the exact same request
A client of mine recently complained that the knowledge base AI has problems with typos. He will show me an example next week, but in my tests I also found it sometimes to be the case.
To be more specific:
I downloaded the FAQs of a gym from a website into a file. The language is German.
When I ask how much a trainig unit is, I get the correct answer from the KB.
But: When I switch two letters of the word "training unit" (German correct word: "Trainigsstunde", wrong version: "Trainigsstuned"), then I get no info. This is strange and shouldn't happen.
I also should say that it usually handles misspellings well, but sometimes surprisingly badly. Any ideas what I can do here? ChatGPT has no problems with handling the exact same request
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