fair-rose•15mo ago
How can I disable message field if i use buttons on the step?
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3 Replies
In Voiceflow, you can configure the Button step to guide the user's interaction. Here’s how you can do it:
1. Add Buttons: In your Button step, click Add Button to create the buttons you want the user to choose from.
2. Configure Button Labels and Actions: Set the button labels in the text input field and define what happens when each button is pressed. You can link each button to a specific path or attach an intent.
3. Intent Scoping: To guide the user's interaction, you can limit the intents the Button step listens for. Click the settings icon next to the Add Button button and select Intent scoping. Choose Only intents in this step to focus the interaction on the button options.
4. No Match Handling: Configure the 'No Match' response to handle any unexpected inputs. In the 'No Match' section, you can set a reprompt or connect to a fallback path to guide the user back to the button options.
By following these steps, you can effectively guide users to interact only through the buttons provided.
For more detailed information, you can refer to the Voiceflow documentation on configuring buttons.
You can use an extension. google: "voiceflow extensions" OR the easy way is to add a No Match and send that to a text step that says to select a button and connect the path back to the buttons.
In vf there is not a native way to do it.
fair-roseOP•15mo ago
oook. thank you